Customer Engagement Tool

“I have owned and operated multiple restaurants for a long time and seen a little bit of everything along the way. I understand in the merchant service world after going through rate increases and reps not delivering on what they promised when they sold me something that I thought that was just how this industry worked. I mean I get phone calls every day about someone that can help me with my merchant services, seems like everywhere I turn someone is trying to sell me merchant services and I’m not even kidding. I am thankful for the FLO team and them doing everything and more that they promised me during the sale.
I am principal type guy; my wife may call it old school but I appreciate the FLO team doing what they said they would do for my business”

“We have been in business for a long time and have had our share of different sales reps always try to get us to change our processing company, seems like we got calls almost daily about it actually. Also as a company we are very loyal to our vendors, however there was something different about Brandon and the FLO team. During our meeting I remember it always seemed like we was always listening to us before he was trying to sell and that men a lot to me and our team. Brandon also had a solution to all of our pain with our current processor at the time (some of the pain we already knew but some Brandon discovered for us). We have been processing with the FLO team for a few years now and we always recommend Brandon and the FLO team for all the right reasons”.

“Our Company has been with the FLO team for over 4 years. I would highly recommend them to any company wanting to save money while receiving great customer service.”

“I switched all my CiCi Pizza restaurants to Brandon and FLO over a year ago. He made the switch effortless on my end, they even called the point of sale we use at the restaurant and did my homework on that end for me. I was very pleased the knowledge Brandon and his team had when they did the install at the locations. They even went to Walmart in the middle of the install to get a port switch for a extra ethernet cable hook up for us. The FLO
team then made sure we completed my PCI compliant survey while they did the install as well. FLO team always picks up the phone and I had a terminal go down and FLO made sure to do all the work for me while I ran the restaurants and had a replacement terminal over nighted to my restaurant. I would highly recommend the FLO team as they local and you can tell they are experts in their space”.

“Tony was a huge help for us at the restaurant. I was shopping for a new point of sale and I met Tony with FLO at the perfect time. He was very helpful and was by my side during the whole Demo process. Tony even helped me set up my new office printer, he did not have to do that. If you are looking for a great partnership where you have a merchant service rep that cares about you and your business more after the sale than during the sale, I always recommend giving Tony at FLO a call. I just really like when I’m able to become friends with my vendors that way it’s a healthy two-way street partnership.”

“I send a lot of referrals to the FLO team because I know my current customers and friends are going to be treated right with FLO. For me it’s about trust, I know and have worked with Brandon and the FLO team for years so I know their morals and ethics line up with mine and for me that is hard to put a price tag on that piece of mind”

“The FLO team was able to help me a lot at a few of my restaurants. I had some problems with Gift cards at one of my locations and Brandon was able to quickly eliminate that problem for me which was huge for us. I joked with Brandon when he came back to the restaurant to check in on us that next month and I told him the FLO team is like your local GEICO agent, saving everyone at least 20%. I highly recommend the FLO team as it seems like everywhere I go in town they are doing their business processing as well. Overall good people and thankful for Brandon and his team.”

“Our initial setup with Brandon for all our terminals was very easy and any questions afterward was answered promptly. Brandon has a great personality and very knowledgeable about the business. Always look forward to hearing from him when he is not so busy. Keep up the good work.”