As you explore POS systems for your small business, know that you have options—and FLO Business Solutions is here to walk you through them. From tablet POS devices to mobile POS and the conventional traditional bar scanner, we have the info you need about a variety of different strategies. And we’re ready to dive in now!

What does POS stand for?

“POS” stands for “point of sale”. Okay, that’s not a lot more specific. The point of sale is the exact place wherein a transaction occurs between the customer and the merchant. So, if you’re buying an item in a store at a cash register—that’s the point of sale. When a server approaches you with a handheld card reader at a restaurant—that’s the point of sale.

That’s what makes the concept of POS interesting. Sometimes, it’s a solid location, the exact place where money changes hands. But, and particularly in an increasingly cashless society, it can also refer to the general hardware and software used to conduct sales. It’s not uncommon to hear terms like POS and “POS system” or “POS software” used interchangeably.

At the end of the day, retail POS is a large umbrella, covering many different processes, devices, and strategies. It’s all about managing sales as efficiently and accurately as possible. Not every business will utilize the same POS systems. A small business may have needs vastly different from those of a large business. A restaurant will require a POS system that differs from those required by vendors frequenting freestanding markets. What’s most important is finding the POS system that best suits your business and moving on from there.

What is a POS tablet?

A tablet POS, or POS tablet, is a particular type of POS system that, as the name suggests, depends on a tablet. The tablet you use for a POS system looks a lot like the tablets we use in our day to day lives. However, when incorporated into a POS system, it can be a powerful tool. The thing about a tablet is that it gives you options. In some cases, you can incorporate a credit card reader, enabling employees to actively process sales. In others, you may use the tablet more for inventory management and other processes, less directly interacting with customers.

Some of the benefits of using a tablet POS system include:

—Ease. While there’s always a learning curve to any system, your employees may find a tablet system easier to learn because they use touch screen tablets in their everyday life. Almost everyone knows how to use a tablet on a rudimentary level; the transition using a tablet point of sale system may be simpler.

—Mobility. Obviously, you can carry a tablet anywhere. This makes it especially useful in marketplaces and restaurants, where you want to move to your customer rather than staying in a stationary position.

—Flexibility. At the same time, we can incorporate a tablet into a more traditional POS terminal setup. Some terminals can connect directly to a tablet, allowing you to move to a more conventional setting when needed. The more flexibility you can get from a point of sale system, the better.

Although a tablet isn’t the right solution for every business, it will work for many, and it’s one we recommend considering.

What are the three main types of POS?

Although there are lesser known POS systems here and there, generally speaking you’ll find three main types. These feature:

1. Tablet systems

We covered those above, of course. Keep in mind that tablet systems aren’t perfect. They aren’t durable enough for more high contamination systems without additional reinforcements and protective casing. Additionally, make sure any tablets you purchase don’t come with pre-programmed apps that are incompatible with your business’s needs. If extra privacy is key to your business, certain functions like cameras could present unwanted vulnerabilities.

2. Mobile point of sale systems

Mobile point of sale systems function similarly to POS tablet systems, with a few key differences. Namely, they utilize smaller devices like smartphones, as well as separate credit card readers. When using a mobile system, you’ll plug the card reader into the device to facilitate everything from credit cards to Apple pay. The software functions in that sense, giving you the ability to move easily and take your POS system anywhere. While mobile POS systems are compatible with many different types of businesses, you might need to trade up for something more permanent as your business grows. For example, some brick and mortar store owners prefer a standard cash register. It really depends on your goals.

3. Self-service kiosk

A self-service kiosk is stationary and enables customers to conduct transactions on their own. The benefits are clear: Transactions are speedier, and you don’t have to employ manpower in order to utilize them. You’re cutting out any bottlenecks. With that being said, some customers do prefer the personalized experience of conducting a transaction with a human being. Additionally, there’s the potential for confusion and abuse of the system. Some business owners choose to supplement their existing systems with self-service kiosks, giving customers options while expediting sales.

Finding the Best Tablet POS Provider

Ultimately, you know better than anyone else what you need from a POS system. However, FLO can help you better determine which method has those features. Contact us here or call 803-887-7356. Whether you’re ready to invest in POS and set up a merchant account or are simply looking for a consultation, we have you covered!

Retail has always been about delivering seamless experiences for customers. However, how that experience is delivered has changed drastically. Thus, small businesses and retailers must adapt to the rising new technologies. Currently, the traditional cash register has given way to the more advanced touch screen cash registers. These point-of-sale (POS) systems are more than a shiny upgrade. In fact, they’re a game changer for efficiency, accuracy, and customer satisfaction.

Our cutting-edge POS system at FLO Business Solutions offers many benefits. One of the biggest is it always is current with today’s technological demands. That means we have touch screen POS options! Ready to switch today to make your life easier and business run smoothly? Get a free demo today by calling us at 803-887-7356 or completing this form.

Adapting to advanced technology like touch screen cash registers is no longer optional. It’s a necessity to keep up with customer expectations and business operations. If you’re wondering whether it’s time to improve your POS system, this guide is for you.

Advantages of Touch Screen Cash Registers

Does upgrading to a touch screen cash register feel like a leap? Ultimately, the advantages make it a no-brainer for most businesses. Here’s how they help streamline your operations:

Enhanced Efficiency and Accuracy

Touch screen cash registers simplify the process of running sales transactions. End the frustration of dealing with clunky buttons or manual price entries. This POS terminal provides a sleek interface where actions are intuitive.

• Employees will complete transactions in seconds, thanks to easy tap-and-select functionality.
• Reduce errors with pre-set item options and prompts. This eliminates price-entry mistakes common in older cash register models.

Whether you’re handling card processing or cash payments, you’ll notice two major trends.

1. Checkout lines move faster
2. Improved employee productivity and customer experience

Streamlined Inventory Management and Reporting

Many touch screen cash registers double as powerful inventory management solutions. That is due to these POS systems tracking sales data in real time. In fact, most automatically update inventory counts as items are scanned or sold.

• Make smarter purchasing decisions with accurate stock-level insights.
• Generate detailed sales reports to identify high-selling and slower-moving products.

Data is accessed quickly with the click of a button. In contrast, this data would’ve taken hours to compile manually. Long gone are the days with spending a ton of money and time on inventory management.

Greater Customer Satisfaction Through Faster Service

Today’s customers crave convenience and speed. Long wait times or outdated systems typically lead to frustration and lost sales.

A touch screen cash register provides these benefits for customers.

• Enables faster checkouts
• Takes multiple payment options (including card processing and contactless payments)
• Provides seamless returns or exchanges

Happy customers are repeat customers. This simple upgrade will ensure a positive impression.

3 Key Features to Look for in a Touch Screen Cash Register 

Not all touch screen cash registers are created equal. Below, check out the most important features to look for when choosing one for your business.

Customizable Interface for Specific Business Needs

Your business is unique. Therefore, your cash register should be too. Look for systems that offer customization options. Some custom choices include product categories, buttons, and layouts. Tailored interfaces make your staff’s workflow easier and your business’ operations smoother. This is true whether you run a boutique clothing store or a bakery.

Integration Capabilities with Other Business Software

Ensure your system integrates well with software solutions you already use. Consider software integrations for everything from accounting software to email marketing tools. Compatibility allows you to create a unified ecosystem for managing your entire business.

Security Features to Protect Business Data

Customer and business data security are always a top priority. Choose a POS system that offers secure cloud storage for records. Plus, you need a system that encrypts sensitive customer payment information to prevent data breaches. Features like user access controls only allow authorized personnel access to certain functions, minimizing internal risks.

Implementation and Training for Touch Screen Cash Registers

Switching to a new system often feels daunting. Therefore, we’ve put together these best practices to make the change. These will help for a seamless transition.

Best Practices for Introducing New Technology to Your Staff

• Begin with clear communication about why the change is happening. Be sure to share how it benefits employees.
• Invest in on-site or online training sessions for staff to familiarize themselves with the new POS system.
• Appoint a “tech champion” in your team who will troubleshoot issues as they arise.

3 Tips for a Seamless Transition

1. Start with a pilot run. Test the system during slow business hours before fully implementing it.
2. Transfer data in stages. Before switching entirely, migrate only a portion of your inventory to the new system to ensure accuracy.
3. Leverage vendor support. Most providers offer tech support—make full use of this during the setup process.

Frequently Asked Questions on POS Technology

Do you still have questions on this cutting-edge POS technology? That’s okay! We put together this FAQ section for you. Feel free to also call us at 803-887-7356 to talk with our experienced team.

How Do Touch Screen Cash Registers Benefit Different Types of Retail Businesses?

No matter your niche, touch screen cash registers are transforming retail businesses. Here are some real-world examples of retailers where they’re making a difference.

• Small Cafés
• Boutique Stores
• Grocery Stores

From food trucks to furniture stores, the adaptability of touch screen systems is their superpower.

What is the Future of Retail Technology?

Touch screen cash registers are just the beginning of what’s possible for retail technology. Here are a few ideas on what the future holds for this industry.

• AI-Powered Inventory
• Advanced Mobile POS
• Voice Commands

Staying up to date with the latest technologies is crucial for retail businesses. This allows them to maintain a competitive edge.

Why Should I Choose FLO Business Solutions for My POS System?

We are an all-in-one solution for businesses. Whether you need payment processing or HR & payroll services, we are here to help! We even provide digital signage. Currently, we are offering a special deal on this service. Click here to learn more and save money!

Plus, our over 20 years of experience speaks for itself. We continually learn and pivot with a fast-paced industry and always provide the latest technology options.

Finally, you will work with real people who care about your business and its success. Our clients are never just a number to us. Our professional team is here to provide fast answers to questions and solutions to problems.

Upgrade Your POS Today to Ensure Future Success

Still using traditional cash registers? Now is the perfect time to consider upgrading to a touch screen cash register. From streamlining your operations to improving the customer experience, the benefits are undeniable.

Investing in modern POS systems isn’t just about keeping pace with competitors. No, it’s about positioning your business for long-term growth and efficiency in an ever-evolving retail landscape. The future of retail is tech driven. Is your business ready to meet it?

Get ready to use this technology in the present to set up your business for future success. Call FLO Business Solutions today at 803-887-7356 or complete this form for a free demo.

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Ready to up credit card processing within your business? Curious about the best POS system available? Uncertain about how to procure a custom POS system? Get the answers you need, all in one place, from FLO Business Solutions.

What Is a Custom POS System?

A custom POS system is exactly what it sounds like—a custom point of sale system. That’s the short answer, at least.

The longer one? While you’ll find several types of basic POS system frameworks on the market, you may need something tailored to your individual goals and requirements. That’s where a custom system comes in. With careful adjustments and alterations, you have a custom POS system designed to serve your business on a more specific level. It goes beyond the most straightforward POS system for retail, taking into account things like loyalty programs and inventory tracking.

Customized management systems allow you to better accommodate complicated pricing structures.  You can also better incorporate this type of retail POS system into other processes. Think your CRM tools, for example. Rather than having to manage these functions separately, you can have them operate side by side. This cuts down on inefficiencies, sometimes enabling you to execute multiple tasks at once. You’re saving time, while at the same time creating a workflow that’s much more sustainable for the long term.

At the end of the day, incorporating a custom POS system into your business can be a great way of saving not only time, but money. It’s also often easier for your employees to handle. This type of system is meant to work for you, specifically—there’s less of a learning curve. Add trainability to the list of qualities you can appreciate about a customized system!

Can I Build a POS System?

Technically speaking, you could build your own custom POS system. Whether or not you want to do it is another question altogether. Every business owner must make their own decisions regarding a POS system. This includes the amount of time, effort, and resources you’re going to funnel into customizing a system without assistance.

Keep in mind that while building your own POS system allows you to customize it personally, that also opens you up to a host of mistakes. If you’re not an expert, you can’t expect yourself to know exactly what to do. You might spend money that isn’t necessary, make mistakes that cause more problems down the road, or run into similar issues. With that being said, it’s often more cost-effective—and time-efficient—to work with POS solutions experts who can help you create the perfect system.

How Much Does It Cost to Create Your Own POS System?

It’s difficult to say exactly how much it might cost to build your own custom POS system. A lot of the cost will depend on your specific needs, as well as the complexity of the project. Generally speaking, building out your own POS system can cost around $40,000 to $50,000. However, it’s not unusual for the price to climb up to $90,000. It can also be less.

However, you should keep in mind that you’re not only paying for the system itself, but for customizations and the price of labor (if you employ any individuals for assistance). If you only want to track sales without features like loyalty program and inventory management, it may cost less. But remember what we said earlier—a more customized system tends to integrate more easily with other processes. This means, in the long term, it may be cheaper to simply have a more customized system installed with the assistance of a company like FLO.

What Are the Three Types of POS?

There are three main types of “modern” POS systems. They include:

• Tablet-based. As the name suggests, this option allows you to conduct sales using a tablet, typically an iPad or an Android. The convenience here is that the tablet is relatively easy to use and portable. They’re particularly popular in specific settings like restaurants. A POS tablet system for restaurant environments allow the user to conduct business tableside. If you’d prefer it to be more stationary, a POS tablet system stand allows you to work without holding the tablet.
• Mobile POS. A mobile POS encompasses POS software you can operate with mobile devices—including smartphones. This means you can conduct business anywhere, with customizations as needed. The software may be similar to that which you might find on the app store, creating a user-friendly experience.
• Cloud-based. To put it simply, a cloud-based POS system is dependent on an internet connection. This means you can work through several types of devices—a major benefit for growing businesses.

POS FAQs

Still have some questions about a custom POS system? Luckily, we have more answers!

What are “Level 2” and “Level 3” payment processing methods?

Level 2 and Level 3 payment processing methods address business to business transactions with extra data in payment messages. Through this extra data, you’ll increase the payment’s security, as well as its general reliability.

What is the difference between Level 2 and Level 3 payment processing?

Level 3 processing requires all of the data needed for Level 1 and 2 payments, plus additional info regarding freight amount, commodity codes, and the product itself. Furthermore, it requires the most effort, as well as specialized software. However, this results in the lowest interchange rates of any level.

What are the benefits of Level 2 and Level 3 payment processing?

Both levels offer enhanced security, faster account settlements, fewer chargebacks, and lower processing costs.

Now that you know a bit more about POS systems—and your customization options—take the next step by asking the experts. Call FLO at 803-887-7356 or contact us here and get the advice you need.

Point-of-sale (POS) kiosks are no longer just a trend. In fact, they’ve become essential tools for businesses in the hospitality and retail sectors. Designed for efficiency and convenience, a POS kiosk bridges the gap between technology and customer service. They help small businesses and restaurants create better experiences for both patrons and employees.

Are you ready to transform your business? Our expert team at FLO Business Solutions will help you do that with our state-of-the-art POS options. Call us at 803-887-7356 or click here to schedule a demo to see it first-hand.

This blog explores all aspects of a point-of-sales kiosk. From their benefits to what to consider when choosing one, we’ve got all the information covered for you. By the end, you’ll see why POS kiosks are game-changers for today’s businesses.

The Evolution of POS Systems in the Hospitality & Retail Sectors

Credit card processing has come a long way from the days of a bulky POS cash register. Hospitality businesses and retailers used to rely on traditional POS setups. These often required manual input and offered limited features. With shifts in customer expectations and advances in technology, businesses began upgrading to digital and mobile POS software.

Enter the POS kiosk—a self-service solution that streamlined processes and improved customer experiences. Initially this system was limited to large retailers and fast-food restaurants. However, advancements in technology made these kiosks more accessible to small businesses.

The evolution of the point-of-sale kiosk reflects the increasing demand for automation in today’s digital world. They’re no longer a luxury—they’ve become a necessity for businesses wanting to stay competitive in an evolving market.

Five Advantages of Implementing a POS Kiosk

Why should restaurants and small businesses invest in POS kiosks? The benefits aren’t just about saving time—they impact everything from customer satisfaction to revenue generation. Below are some key advantages:

1. Streamlined Operations

POS kiosks handle customer orders, payment processing, and invoices efficiently, reducing wait times for customers. With automated check-out processes, businesses ensure smoother workflows and fewer human errors.

2. Improved Customer Experience

Today’s customers value speed and convenience. By allowing them to place orders or complete purchases themselves, it eliminates long lines or delays caused by staff shortages. Customizable interfaces also offer personalized experiences, such as upselling tailored recommendations.

3. Cost Savings

By automating routine tasks, businesses will save on staffing costs. While kiosks require an initial investment, their long-term financial benefits typically outweigh the expense.

4. Data and Insights

POS kiosks record every transaction, providing a wealth of information about customer preferences, peak hours, and sales trends. Analyzing this data helps businesses make informed decisions about inventory, promotions, and staffing.

5. Contactless Interaction

The rise of contactless solutions has positioned POS kiosks as a safe alternative during health-conscious times. For example, a touch screen supports digital payments and minimizes physical interactions.

Seven Factors to Consider When Choosing a Point-of-Sale Kiosk

Investing in a POS kiosk is a strategic decision. After all, choosing the right one for your business makes all the difference. Here are seven factors to keep in mind:

1. Ease of Use

Look for kiosks with user-friendly interfaces for both customers and employees. Intuitive navigation and clear instructions make the kiosk accessible to all.

2. Customization Options

Every business is unique. Your kiosk should allow you to tailor workflows, branding, and display options to fit your needs and aesthetic.

3. Integration with Existing Systems

Ensure the POS kiosk integrates seamlessly with your current point-of-sale system, CRM, and inventory management software. This creates a unified ecosystem for better efficiency.

4. Hardware and Durability

Consider the physical setup, size, and durability of the kiosk. For high-traffic areas, prioritize robust devices with secure mounts.

5. Scalability

As your business grows, your kiosk system should accommodate new locations, features, or services. Choose a vendor offering flexible solutions and ongoing support.

6. Cost

While budget is always a consideration, prioritize value over cheap options. A reliable POS kiosk provides ROI through increased efficiency, customer satisfaction, and data insights.

7. Security and Compliance

Ensure your kiosk is equipped with essential cybersecurity features to protect customer purchases and sensitive data. Compliance with payment processing standards (like PCI-DSS) is a must.

If you’re feeling unsure, consult with our trustworthy and experienced tech team. We will help you determine the perfect POS terminal and system for your business needs. Not only will we find a system that takes credit cards, but has an abundance of other features.

Frequently Asked Questions About POS Systems & Kiosks

Do you have more questions on POS systems and kiosk options? Or, do you have questions about FLO Business Solutions? Be sure to keep reading our FAQ section below. You can also call us at 803-887-7356 to talk directly with our knowledgeable team.

What Are Some Future Trends in Mobile POS Software?

The technology behind POS kiosks isn’t standing still. Here are some trends expected to define the future:

• AI and Machine Learning
• Voice-Activated Commands
• Custom Apps
• Sustainability
• AR/VR Integration

These trends reveal that implementing POS kiosks now isn’t just about staying competitive. In fact, it’s about preparing for an exciting, tech-driven future.

Does FLO Business Solutions have the Best POS Systems?

We offer state-of-the-art hardware in our POS systems. As our name suggests we are all about providing business solutions. We know being a business owner is tough. That’s why we do everything possible to provide solutions to help businesses thrive.

Furthermore, it’s not just about a POS system retail businesses and restaurants love. But, it’s about providing unbeatable customer service and helping you every step of the way.

Can I Try Out Your System Before Making a Commitment?

Yes. We completely understand this is a big investment. That is why we offer no-obligation demos. We will not only talk you through all the features of our system, but let you see it first-hand! Click here to schedule your demo today.

Take Your POS System to the Next Level!

Elevate your business by exploring a POS kiosk that is tailored to your needs. Choose technology that respects your brand, empowers your staff, and delights your customers. It’s time to unlock the full potential of POS kiosks. Call FLO Business Solutions today at 803-887-7356 to discuss your unique POS needs.

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